It has decent, excellent staff.

The staff was knowledgeable and decent. the accommodation was second to none and overall clean. - the comforts of a nicely furnished room with a very comfortable huge bed were fabulous. - Extras like a mini-bar, an iron, and an electronic key card were appreciated. - the location was marvelous, close to the central bus station.

The restaurant was very nice at the lobby, I tried distinguished dishes. The bathroom was marble-lined with shower facilities, a hairdryer, and bath sheets.

The location was marvellous and convenient for traveling around Santiago, adjacent to the central bus station, the restaurant and other tourist spots. The room was well furnished and reasonably priced and had an electronic key card, a work desk, and a flat-screen TV with cable channels as pictured in advertising.

I enjoyed the double room with access to the club lounge and the spectacular views. the location was great as it was within walking distance to restaurants and bars.

Comfy and marvellous location in a well kept area walking distance to a tower and a temple. Efficient check-in and late check-out, KNOWLEDGEABLE staff.

This place is top, class and modest. the staff are attentive. There are well furnished rooms with awesome bathrooms. the outdoor restaurant with amazing food plus the best chocolate dessert ever is what you need. Rewritten Review: Sheraton Santiago Hotel & Convention Center is top, class and modest, providing well, furnished rooms with awesome bathrooms. the staff are attentive, ensuring a pleasant stay. Visitors can also enjoy the outdoor restaurant with amazing food offerings, including the best chocolate dessert ever.

We went to celebrate my parents' golden anniversary with a stay and lunch at the hotel. The restaurant staff was very friendly and helpful, especially the Ohel Mardones Garson with my parents. The food was exquisite. And the seafood was high quality.

The same day we had eleven at the place next to the lobby to celebrate my. birthday but the woman in charge of attending didn't understand initially. that we wanted a cake for everyone, not just for the birthday boy, the. arrival of the cake was greatly delayed that the tea got cold and we had. to make it clear to her that we wanted cake for everyone, I think because she was. a foreigner she didn't understand the requirement from the beginning. Which made the meeting tense because of the slow and bad attention of the manager. It wasn't a problem of not being able to pay for a cake, it was just that no. She understood that here they give out cake for all the assistants and not only for the one celebrated, and moreover when they brought pieces for everybody, the 3 milk cake was ultra frozen to eat, a fiasco. A hotel like this should instruct its foreign staff on how to serve a birthday eleven in Chile.

The brand-new rooms were equipped with a good shower and large windows, just as described. the hotel is located within a short walk to the metro and Easter Island, making it convenient to get around. - There's a place called Mentally very close to the property, where we enjoyed dining several times.

The hotel is situated in a wonderful and serene location, just a short stroll away from various attractions. It is conveniently located within a 15-minute walk from Manuel Montt metro station. - the room is nicely furnished, with a modern bathroom featuring a walk-in shower.